Ethics, Integrity and Compliance
Ethics, integrity, and compliance are central to our organization, and are at the core of how we interact with our donors, partners, volunteers, beneficiaries and vendors. These values are embodied in our ethics and compliance policies, which is affirmed by our Board of Directors, and applied across the entire organization.
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VOSIEDA’s Quality and Integrity Manager oversees its ethics and compliance program, promotes a culture of compliance through training and regular communication on important topics, and works with our teams to establish, monitor, and enforce standards, policies, and procedures to identify and prevent illegal, unethical, or improper conduct.
We are aware that accomplishing development results in challenging circumstances while complying with funding partners and host country laws and policies require disciplined performance. VOSIEDA recognizes that meeting these high standards will model effective and compliance to beneficiaries’ needs and establish trusting relationships that are essential for sustainable development.
In case of question or concern about ethics or compliance, please contact our Quality Assurance Manager directly at [email protected] Please indicate in your email if you like to be anonymous. All inquiries will be reviewed and responded to appropriately. If you have a complain, please read our complaint procedures below.
Complaint and response processes
Formal complaint can be made to VOSIEDA either directly by the complainant(s) or via someone acting on complainant’s behalf. To make a complaint, please contact us in one of the following ways:
Postmarked “Private and Confidential” to HQ Management Team, VOSIEDA, P.O. BOX 10 – 2559, 1000 Monrovia, 10 Liberia,
VOSIEDA does not accept telephone calls in its complain process, except in cases where the complainant has been contacted by our investigation team. We would want every complain written in black and white to allow our team conduct informed investigation.
VOSIEDA endeavors to carefully monitor the information posted on its website. It pays closse attention to the content, design and maintenance of it.s website, and regularly check whether the information post are accurate, up to date and complete. Where possible, it check the reliability of information received from external sources.
Despite focus on quality, VOSIEDA cannot guarantee that information on its website is always correct or complete. Henceforth, VOSIEDA accepts no liability for any inaccuracies, and no rights may be derived from the information offered on its website. VOSIEDA reserves the right to delete or make improvements, changes and additions to the information on its website.
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Partner with VOSIEDA
We partner with companies, multi-lateral institutions, nonprofits, the entertainment industry and other organizations to address complex development challenges in West Africa’s Mano River Basin. Our partners contribute more than money. Their ideas, volunteer power, in-kind support and more are helping to build stronger communities in West Africa. In summary, VOSIEDA is a powerful partner for the private sector.